Programmes that changed how banks acquire customers

Cloud23 engineered revenue-management capability for Lesaka Group, a Nasdaq- and JSE-listed African fintech, building quote-to-cash on Salesforce Revenue Cloud. The work gives the business a consistent, governed process from quote through pricing to revenue — the kind of financial rigour a listed fintech's reporting depends on.

Cloud23 runs and evolves multiple engineering workstreams for Standard Bank Group — Stanlib managed services across Salesforce and MuleSoft integration, an API marketplace and insurance API builds, DevOps for insurance platforms, a platform and feature engineering team, and onboarding observability for a Centre of Excellence. The engagement keeps critical banking platforms reliable while continuing to build on them.

Cloud23 engineered an analytics and reporting platform for Awash Bank, a leading Ethiopian bank, built on Tableau with the data engineering behind it. The work turns dispersed banking data into governed, trustworthy reporting the bank's teams can use to see and steer the business.

Cloud23 engineered route-to-market and field-sales automation for Coca-Cola Beverages Africa, the continent's largest Coca-Cola bottler, spanning sales-force automation, a HORECA trade programme and an online ordering app. The work equips field reps and trade customers with digital tools built for the scale and diversity of African outlets.

Cloud23 engineered field-service and revenue-management capability for Barloworld Equipment, a heavy-equipment dealer, spanning field service scheduling and dispatch, quote-to-revenue and a parts and equipment programme. The work connects the front-line service operation with the commercial process that bills it, on one platform.

Cloud23 engineered a customer-acquisition and lending-origination programme for ABSA, one of Africa's largest banks, alongside self-service journeys and a programme management office. The work built origination and onboarding capability on Financial Services Cloud with custom engineering, delivered as a structured, governed programme rather than a single release.

Cloud23 engineered a unified banking platform for Stanbic Bank Uganda's Business & Commercial Banking division, integrating business, individual and SME trade accounts behind one view. SMEs gain a single view of their financial operations, real-time transfers between linked accounts and access to trade finance options previously out of reach.

Cloud23 engineered a mobile-first personal-onboarding journey for Stanbic Bank Uganda's Personal & Private Banking division, requiring only a valid ID, photo and digital signature and integrated with mobile money so accounts are usable on creation. The bank reports account opening times reduced from days to minutes and a significant increase in new accounts, particularly among tech-savvy and rural customers.

Cloud23 engineered a digital and assisted business-onboarding journey for Capitec's Business Banking division, integrated with core banking and governmental systems so verification runs without manual intervention. The bank reports standard onboarding completing in under 5 minutes including all necessary checks, with complex business structures onboarded within a day.

Cloud23 helped Standard Bank build Perx, an employee-benefits platform spanning its Business & Commercial Banking and Personal & Private Banking divisions. Engineered as a two-sided marketplace, Perx lets employers offer the programme at no cost while employees gain financial advice and exclusive deals across banking, insurance and lifestyle benefits — giving the bank a new digital acquisition and cross-sell channel.

Cloud23 engineered a digital onboarding journey for Standard Bank Botswana's business accounts, including Transact Plus and Matshelo, replacing mandatory branch visits — down to remote document execution via digital signatures. The bank reports account opening time reduced from days or weeks to hours. Salesforce Experience Cloud and Financial Services Cloud were the delivery tools.

Cloud23 engineered an end-to-end digital corporate-onboarding journey for Standard Bank's Mauritius Corporate & Investment Banking business, splitting external application capture from internal processing on a shared data model. The result is a real-time, transparent view of the application pipeline and a reported reduction in processing times. Salesforce Financial Services Cloud and Experience Cloud were the delivery tools; the outcome was a managed onboarding operation.