Executionchangeseverything.
Cloud23 is a software engineering firm. We design, build and operate the enterprise-grade platforms businesses run on — AI, data, integration and reliability, engineered to perform. We partner deeply with world-class products, and engineer with whatever the problem needs.
Strategy is common. Execution is rare.
← → or A / D · or drag the track
Enjoy the journey
Take the wheel for a minute.
Every enterprise programme is a road with cones on it. Ours just has a scoreboard. Drive the Cloud23 car as far as you can — then let’s talk about the journey that actually matters.
Ready when you are
Bring us the difficult problem
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- Enterprise programmes delivered
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- Countries and markets delivered in
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- African countries
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- Enterprise customers served
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- Banks that trust us
Recognised
All awards & recognition →- 2026Salesforce
Implementation Partner of the Year
Recognised for excellence in enterprise implementation delivery.
- 2026Salesforce
Outstanding Knowledge Partner of the Year
Recognised again for the depth of platform and AI knowledge.
- 2026Salesforce
Best Partner — Enterprise Business Unit
Best partner across the Enterprise Business Unit.
Products
We don’t just deliver. We build the products.
Five agentic enterprise platforms — a coordinated AI workforce, reusable digital identity, intelligent onboarding, conversational self-service and governed delivery.
Vorticron
Agentic Enterprise Platform
One platform. Multiple personas. Enterprise-wide intelligence.
Applinq
Intelligent Onboarding & Origination
Onboard once. Apply intelligently.
EDITH
Enhanced Digital Identity & Trust Hub
The digital identity trust hub for everyone.
Siza
Agentic Digital Self-Service Platform
Ask once. Get it done.
Qina
Delivery Governance for Mid-Market
Enterprise delivery discipline without enterprise complexity.
The execution gap
Most strategy dieson the way to production.
- 01Strategy createdThe ambition is set
- 02Technology selectedThe stack is chosen
- 03Teams mobilisedPeople are in motion
- 04Complexity increasesSystems multiply
- 05Execution slowsMomentum leaks away
- 06Value unrealisedThe gap remains
We close the distance.
Cloud23 does not stop at strategy. We architect, build, integrate, launch, adopt and operate — so the difference between a plan and a working platform becomes our problem, not yours.
Our value
Execution comes with discipline — and pride in what the team puts its name on.
Discipline is what survives the hard week: decisions recorded, quality gates held, nobody quietly cutting the corner that shows up in production six months later. Pride is why our engineers stay to the finish. It is the difference between work that ships and work that lasts.
Engineering, AI-first
We lead with AI and engineering. Select a discipline to see what it works with — and the tools we build it with. Anthropic, AWS, Snowflake, Kong, Salesforce: all means, never the point.
SYS·01 — Discipline
AI & Intelligence
Applied AI and autonomous agents that act on real data under real governance. We engineer the model, the retrieval, the guardrails and the evaluation — not a demo.
Works with
Built with
- Anthropic Claude
- AWS Bedrock
- Agentforce
- Python
From strategy to intelligent operations
Years of delivery, distilled into reusable accelerators and platforms — so the path from strategy to live, intelligent operations is shorter, without cutting corners. This is what makes us domain experts, not generalists.
Years of delivery, compressed: the path from strategy to live operations, with the checkpoints that keep it honest.
Where each accelerator works — the client lifecycle
Acquire
Onboard
Serve
Grow
Operate
Banking & financial services
Digital Onboarding Accelerator
A reusable, multi-country account-onboarding and product-origination platform, engineered once and configured per market.
Branch-bound paper process → digital journey completed in minutes.
- Time to value
- ~8 weeks
- Lifecycle
- Acquire · Onboard
What it ships with
- Customer registration & dynamic forms
- Document upload & verification
- E-signature
- KYC / AML / sanctions screening
- Risk assessment & credit scoring
- Credit-bureau integration
- Real-time decisioning & instant approval
- Multi-factor & biometric authentication
Depth where it counts
All industries →Roots in financial services, where the hardest problems live. Capability across every customer-intensive, regulated sector.
- 01View
Banking
Cloud23 helps banking organisations digitise customer onboarding and service on Salesforce, with delivery experience spanning personal, business and corporate banking for Standard Bank, Capitec and Stanbic Bank Uganda.
- 02View
Insurance
Cloud23 helps insurance organisations modernise policyholder service, claims journeys and intermediary distribution on Salesforce Financial Services Cloud, without waiting for a policy administration replacement.
- 03View
Wealth & Investment Management
Cloud23 helps wealth and investment management organisations give advisers a complete view of every client relationship and give clients a digital-grade experience, built on Salesforce Financial Services Cloud.
- 04View
Telecommunications
Cloud23 helps telecommunications organisations reduce cost-to-serve and improve subscriber experience by unifying sales, service and self-service on Salesforce, integrated with BSS and billing through MuleSoft.
- 05View
Retail & Consumer
Cloud23 helps retail and consumer organisations turn fragmented customer data into unified profiles and consistent service across every channel, using Salesforce Service Cloud, Data Cloud and Agentforce.
- 06View
Enterprise Services
Cloud23 helps enterprise services organisations run sales, delivery and client service on one connected Salesforce platform, replacing disconnected systems with a single view from first contact to renewal.
Leading platforms. Engineered for your outcome.
All alliances →Cloud23 combines deep engineering expertise with the world's leading technology platforms — AWS, Anthropic, Salesforce, Kong and Harness. We choose the right technology for every challenge, and build around your business outcome.
AWS
Cloud & AI infrastructure
The cloud Cloud23 builds and runs enterprise systems on — including Bedrock and AgentCore for governed, production-grade AI.
Anthropic
Frontier AI
Frontier models (Claude) powering Cloud23's governed agentic systems — reasoning that survives production.
Salesforce
Enterprise platform
The enterprise platform Cloud23 has the deepest delivery history on — Financial Services Cloud, Agentforce, Data Cloud, and Service, Sales and Experience Cloud.
Kong
API & connectivity
API gateway and connectivity for secure, high-scale enterprise integration and partner ecosystems.
Harness
Delivery automation
CI/CD and software-delivery automation — safe, frequent releases with DevSecOps built in.
Systems we engineered into production
All work →Fintech · South Africa
Lesaka Group
Lesaka Group
Cloud23 engineered revenue-management capability for Lesaka Group, a Nasdaq- and JSE-listed African fintech, building quote-to-cash on Salesforce Revenue Cloud. The work gives the business a consistent, governed process from quote through pricing to revenue — the kind of financial rigour a listed fintech's reporting depends on.
Read the storyBanking · Africa
Standard Bank Group
Standard Bank Group
Cloud23 runs and evolves multiple engineering workstreams for Standard Bank Group — Stanlib managed services across Salesforce and MuleSoft integration, an API marketplace and insurance API builds, DevOps for insurance platforms, a platform and feature engineering team, and onboarding observability for a Centre of Excellence. The engagement keeps critical banking platforms reliable while continuing to build on them.
Read the storyBanking · Ethiopia
Awash Bank
Awash Bank
Cloud23 engineered an analytics and reporting platform for Awash Bank, a leading Ethiopian bank, built on Tableau with the data engineering behind it. The work turns dispersed banking data into governed, trustworthy reporting the bank's teams can use to see and steer the business.
Read the storyFMCG / Consumer goods · Africa
Coca-Cola Beverages Africa (CCBA)
Coca-Cola Beverages Africa (CCBA)
Cloud23 engineered route-to-market and field-sales automation for Coca-Cola Beverages Africa, the continent's largest Coca-Cola bottler, spanning sales-force automation, a HORECA trade programme and an online ordering app. The work equips field reps and trade customers with digital tools built for the scale and diversity of African outlets.
Read the storyIndustrial equipment · Southern Africa
Barloworld Equipment
Barloworld Equipment
Cloud23 engineered field-service and revenue-management capability for Barloworld Equipment, a heavy-equipment dealer, spanning field service scheduling and dispatch, quote-to-revenue and a parts and equipment programme. The work connects the front-line service operation with the commercial process that bills it, on one platform.
Read the storyBanking · South Africa
ABSA
ABSA
Cloud23 engineered a customer-acquisition and lending-origination programme for ABSA, one of Africa's largest banks, alongside self-service journeys and a programme management office. The work built origination and onboarding capability on Financial Services Cloud with custom engineering, delivered as a structured, governed programme rather than a single release.
Read the storyBanking · Uganda
Stanbic Bank Uganda
Stanbic Bank Uganda
Cloud23 engineered a unified banking platform for Stanbic Bank Uganda's Business & Commercial Banking division, integrating business, individual and SME trade accounts behind one view. SMEs gain a single view of their financial operations, real-time transfers between linked accounts and access to trade finance options previously out of reach.
Read the storyBanking · Uganda
From days to minutes
Stanbic Bank Uganda
Cloud23 engineered a mobile-first personal-onboarding journey for Stanbic Bank Uganda's Personal & Private Banking division, requiring only a valid ID, photo and digital signature and integrated with mobile money so accounts are usable on creation. The bank reports account opening times reduced from days to minutes and a significant increase in new accounts, particularly among tech-savvy and rural customers.
Read the storyBanking · South Africa
Standard Bank
Standard Bank
Cloud23 helped Standard Bank build Perx, an employee-benefits platform spanning its Business & Commercial Banking and Personal & Private Banking divisions. Engineered as a two-sided marketplace, Perx lets employers offer the programme at no cost while employees gain financial advice and exclusive deals across banking, insurance and lifestyle benefits — giving the bank a new digital acquisition and cross-sell channel.
Read the storyBanking · Botswana
Days or weeks to hours
Standard Bank Botswana
Cloud23 engineered a digital onboarding journey for Standard Bank Botswana's business accounts, including Transact Plus and Matshelo, replacing mandatory branch visits — down to remote document execution via digital signatures. The bank reports account opening time reduced from days or weeks to hours. Salesforce Experience Cloud and Financial Services Cloud were the delivery tools.
Read the storyBanking · Mauritius
Significant reduction
Standard Bank Mauritius
Cloud23 engineered an end-to-end digital corporate-onboarding journey for Standard Bank's Mauritius Corporate & Investment Banking business, splitting external application capture from internal processing on a shared data model. The result is a real-time, transparent view of the application pipeline and a reported reduction in processing times. Salesforce Financial Services Cloud and Experience Cloud were the delivery tools; the outcome was a managed onboarding operation.
Read the story
Intelligence only matters when it works
Not a description of AI — a demonstration. See how Cloud23 turns a business challenge into a governed agent workflow.
Try it
Choose a challenge
Intelligence only matters when it works. Pick a problem and watch how we’d turn it into a governed workflow.
- Grounded in your data
- Guardrails
- Human-in-the-loop
- Audit trail
Interpret
QueuedCases take too long because context is scattered across systems.
Data
QueuedUnify customer, product and interaction data in Data Cloud.
Systems
QueuedService Cloud, knowledge base, telephony and core systems via MuleSoft.
Agents
QueuedAn Agentforce assistant drafts responses and surfaces the next best action.
Governance
QueuedGuardrails, audit trails and human-in-the-loop on sensitive actions.
Outcome
QueuedFaster resolution, consistent answers, measurable handling-time reduction.
A continuous execution loop
Not a linear process. We discover, build, launch, operate and optimise — then keep going. Probe any stage.
Discover
- Activities
- Interviews, current-state review, goal alignment.
- Outputs
- Problem definition, success criteria.
- Typical duration
- 1–2 weeks
- Cloud23
- Facilitation, synthesis.
- You
- Access to people and context.
Why the hard problems
We take on the hard problems — not because they are easy, but because they are hard. The hard ones are the only ones worth an engineering firm’s name, and the only ones your competitors can’t copy.
Anyone can ship the easy thing. Execution changes everything when the problem is genuinely difficult — regulated, integrated, mission-critical. That is the race we turn up for.
Bring us the difficult problem
Not a contact form. Tell us what's hard, and we'll show you how we'd execute — and the fastest way to a conversation that matters.